About the team

The Follow Up Boss engineering team helps top real estate professionals run their businesses with a full suite of tools spanning lead management, communications, and business operations. Within this group, our cross-functional team owns the calling, messaging, and emailing experiences end-to-end. We design, build, and scale the features that keep real estate businesses connected to their clients every day.

We’re entering an especially exciting phase: scaling our communications platform to support AI-powered features, deepening integrations with Zillow messaging, and modernizing our systems with new best practices. Engineers here collaborate with colleagues on mobile, web, and backend, alongside product managers and designers, to deliver consistent, reliable, and innovative communication experiences for our customers.

About the role

As a Software Development Engineer, you’ll contribute to building and scaling the features that power Follow Up Boss’ core communications platform. While this role leans primarily toward backend development in PHP, you’ll also work with React to deliver customer-facing features and ensure seamless, end-to-end functionality.

You’ll work closely with teammates across web, mobile, and backend, collaborating with product managers and designers to build robust and user-friendly solutions that scale with the needs of top-performing real estate businesses.

In this role, you will:

• Design, build, and maintain backend services in PHP to support calling, messaging, and emailing features.

• Implement and enhance customer-facing experiences using React.

• Collaborate with mobile engineers, designers, and PMs to ensure consistency across platforms.

• Contribute to modernization efforts, adopting new frameworks, patterns, and best practices for reliability and scalability.

• Diagnose and resolve performance bottlenecks, bugs, and data integrity challenges.

• Write clean, maintainable code with strong test coverage.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

You’re an engineer who enjoys working across the stack, with a strong foundation in backend systems and enough frontend expertise to create polished experiences. You care deeply about code quality, scalability, and usability, and you’re eager to collaborate in a cross-functional environment where communication is key.

Qualifications:

• Proficiency with PHP 8 and experience building scalable backend services.

• Comfort with modern JavaScript and experience developing with React.

• Strong understanding of relational databases, caching, and API design.

• Experience with frontend routing, state management, and real-time features (e.g., websockets).

• Experience with testing frameworks and CI/CD pipelines.

• Strong problem-solving skills and ability to debug complex systems.

• Excellent communication and collaboration skills in a cross-functional team environment.

• Experience with Twilio, SendGrid, and email protocols such as IMAP/SMTP are a bonus. - nice to have

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.