About the team

As a Mortgage Loan Closer within Zillow Home Loans, you’ll be part of a collaborative group dedicated to driving Zillow’s mission forward by facilitating seamless loan closings for borrowers. This team plays a vital role in helping consumers achieve home ownership, and the Mortgage Loan Closer directly contributes to that success.

About the role

As a Mortgage Loan Closer, you will prepare closing documents using the Loan Origination System (LOS) and ensure all documentation meets Federal and State compliance standards. You’ll review loan application packages for completeness, coordinate closings with loan originators and external partners, and confirm the accuracy of loan terms and conditions. This is an opportunity to grow your career while making a meaningful impact on Zillow Home Loan borrowers and our Premier Agent partners.

You Will Get To:

• Confirm Closing Disclosure compliance and accuracy.

• Ensure LOS records are current and accurate.

• Collaborate with underwriters, processors, and title companies to meet loan requirements and facilitate on-time closings.

• Prepare closing worksheets and loan documents.

• Maintain privacy and confidentiality of customer and employee information.

• Positively impact borrowers by ensuring a smooth closing transaction.

• Support process improvements and cross-functional collaboration to enhance the closing experience.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $21.70 - $32.50 hourly. The base pay range is specific to these locations and may not be applicable to other locations.Actual amounts will vary depending on experience, performance and location.

Who you are

• 1-3 years of experience in mortgage loan closing, with exposure to all loan types (Conventional, FHA, VA).

• Strong attention to detail with excellent written, verbal, and analytical skills.

• Proven ability to efficiently manage multiple projects, competing deadlines, and adapt to changing timelines.

• Collaborative team player with strong problem-solving skills.

• Ability to maintain confidentiality and privacy of sensitive information.

• Proficient in basic math, including rates, ratios, percentages, and general calculations.

• Comfortable working in a fast-paced environment and able to work overtime as needed.

• Here at Zillow – we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

• (Optional) Familiarity with the Encompass Loan Origination System and working knowledge of Google Suite.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.