Strategic Advisor, Enterprise, Rentals
About the team
The Rentals Sales Team is dedicated to delivering top-notch advertising solutions and business consultation for our Multi-Family partners. Composed of passionate and high-energy professionals, we are committed to helping Zillow Group users make informed decisions about buying, renting, owning, and selling homes. Specifically, our Rentals Enterprise team collaborates with the largest owners and operators of rental properties across the United States, facilitating connections between rental shoppers and their next home. Through innovative technology solutions, strategic data insights, and comprehensive training and development, we empower our clients' growth as true partners in their business. Our team embodies the core values of our organization and plays a vital role in driving our success.About the role
We are seeking an exceptional Enterprise Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our Enterprise partners and achieving strong net book growth. Your focus will be on robust retention, consistent property growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within existing Enterprise partner portfolios and foster their success. Join us in making a daily impact on the overall business and shaping our success in 2026 and beyond.
As a member of the Zillow Rentals Enterprise Team, Strategic Advisors thrive in a dynamic, fast-paced environment where change is constant. As a Strategic Advisor, you will be expected to achieve the following objectives:
Oversee relationship and growth of Rentals’s largest Enterprise partners who have the highest portfolio participation.
Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
Travel (up to 50%) as needed to maintain and strengthen partnerships.
Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
Own your book of business and help nurture our next generation of top clients.
Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
Facilitate positive client experiences through your expertise of our systems & processes.
Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
Conduct and facilitate regular client experience and engagement events to build partnership.
Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
Meet and exceed assigned goals/quotas on a quarterly basis.
Be an expert in all Zillow Rentals Network products and services.
Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional workstreams as needed.
Who you are
6+ years sales/account management experience
Possess a high energy and strong desire to achieve top results with a charismatic, positive can-do attitude virtually and in-person
Excel at building relationships to drive revenue growth
High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
Ability to present to multiple decision makers including C-Suite
A passion for high level conversations with decision makers and influencers
Excellent written/verbal communication skills
Proven track record meeting and exceeding sales goals and other key performance metrics
Highly proficient in Microsoft Office and Windows based applications.
Salesfore.com or other CRM experience is preferred.
Proficient use of excel, tableau and other data analytic tools, including Google Analytics
Ability and willingness to travel up to 50%
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
